Our Principles

These principles underpin everything we do; they reflect our values and shape our behaviours. They make it clear what others can expect from us and what we expect from them.

1 Show respect – Everyone deserves to be treated with a high level of respect. Stigma and discrimination have no place here, and we will work to eliminate both.#2 Be kind – While we cannot control other people’s behaviour, we can control our own. We will treat others with kindness, using curiosity and active listening to understand different perspectives.

#4 Promote the positives – We will focus on strengths and support learning in every way possible. We will celebrate successes, recognise achievements, and acknowledge that everyone is doing their best.

#3 Be human – We are all human, and no matter how well-intentioned we are, we will all make mistakes. We will own these mistakes and learn from them. By being honest with one another, we will help each other grow.

#5 Be ambitious – We will strive for excellence in everything we do, identify the changes we want to make, and pursue them with determination.

#6 Recruit allies – We will collaborate with others to achieve our aims and support them in achieving theirs.

#7 Champion individual growth – We will encourage personal development, create opportunities, and foster leadership qualities.  Empower other than do.

#8 Keep it real – We will strive to recognise when we or others feel challenged and offer support wherever possible. We will pull together as a team; no one is too important to contribute to what needs to be done. We will aim to avoid jargon and use inclusive language.

#9 Be storytellers – We will share our learning and tell general stories that support growth and understanding. However, we will not share individual ‘case studies’ or ask people to recount personal stories.

#10 Listen to learn – We will listen to understand, not merely to respond. We will respect others’ need for processing time and proceed at their pace.